How it works

A call flow built around your business.

Solution HD starts with the way your business already handles inbound calls. We use that discovery to configure the questions, scripts, routes, booking rules, common answers, and escalation paths that make the agent fit your operation.

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The bespoke process

Start with the real decisions behind an inbound call.

This is not a pick-and-go package. The implementation is shaped around the caller journeys, team rules, and exceptions your business needs to handle.

01 / DISCOVER

Map the call flow

We review who calls, why they call, what information matters, and what a useful outcome looks like for each path.

02 / DESIGN

Set the rules

Questions, scripts, common answers, booking, routing, and escalation preferences are configured around your operation.

03 / CONFIGURE

Build the agent

The call flow is put into the tailored agent so it can follow the paths your team has defined.

04 / TUNE

Refine the fit

The implementation is tuned with your team so the inbound experience continues to reflect how the business runs.

Where the custom work matters

Solution HD is a fit when the call cannot be reduced to a standard template.

  • Business-specific qualification and scripts
  • Distinct routing, booking, and FAQ paths
  • Rules for live human handoffs
  • Configuration mapped to your existing tools

Keep a clear human path

Some calls require people, not a standard answer. Your escalation preferences are part of the implementation, so the agent knows when the next conversation belongs with your team.

Begin with discovery

Bring the call flow you have—not an idealized template.

We can talk through the callers, questions, routes, and exceptions that make a tailored inbound agent useful for your business.

AI Phone Agent base subscription: $249/month, month to month. Each billing period includes 500 inbound minutes and 500 SMS. Additional usage is billed at $0.15 per minute and $0.03 per SMS. There is no setup or onboarding fee.

Provide your business information and guidance on how calls should be handled. A sales agent helps establish the initial flow. You can make later changes in the platform, with support available for additional assistance.

Cancel before the current billing period ends to prevent the next renewal. Service continues through the paid period; overages already incurred remain due. Prepaid monthly-service refunds are considered case by case. Full terms.

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