Legal
Privacy Policy
Last updated:
This Privacy Policy explains how Solution HD ("we," "us," or "our") collects, uses, and protects information when you visit solutionhd.com or contact us. We keep this simple: we only collect what we need to respond to you and run our service, and we never sell your personal information.
1. Information we collect
We collect information in two ways:
- Information you give us. When you submit our contact form, we collect the name, email address, and message you provide so we can respond to your inquiry.
- Information collected automatically. Like most websites, we use analytics that collect standard technical information such as your browser type, device, approximate location, pages viewed, and how you arrived at our site. This is aggregated and used to understand and improve site performance.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide the services you request;
- Communicate with you about your inquiry or our services;
- Operate, maintain, and improve our website and offerings;
- Protect against spam, abuse, and security threats; and
- Comply with legal obligations.
3. Cookies & analytics
We use Google Analytics (GA4) to understand how visitors use our site. Google Analytics sets cookies and similar technologies to collect usage information such as pages visited and time on site. This helps us improve the experience. You can control or block cookies through your browser settings, and you may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more on how Google handles data, see Google's Privacy Policy.
4. How we share information
We do not sell or rent your personal information. We share information only with:
- Service providers who help us operate our website and business (for example, hosting, form processing, and analytics providers such as Cloudflare and Google), under obligations to protect your information;
- Legal and safety recipients, when required by law or to protect rights, safety, and property.
5. Data retention
We keep the information you submit only as long as needed to respond to your inquiry and for reasonable business, legal, and record-keeping purposes, after which it is deleted or anonymized.
6. Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below and we will respond as required by applicable law.
8. Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Third-party links
Our site may link to third-party websites (such as our careers site). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our site after changes means you accept the updated policy.
11. Contact us
If you have questions about this Privacy Policy or how we handle your information, please reach out through the contact form on our website or email us at jobs@solutionhd.com, and a member of our team will respond.